Privacy Policy
Kemet Connections
An Imprint of Freeman Miller Educational Solutions, LLC
Effective Date: May 10, 2026
Website: kemetconnections.com
1. Introduction
Freeman Miller Educational Solutions, LLC, operating under the imprint Kemet Connections ("Company," "we," "us," or "our"), serves as the data controller of all personal information collected through kemetconnections.com (the "Site"). The Company respects the privacy of every individual who visits this Site and commits to protecting the personal information that Customers share with us. This Privacy Policy describes the categories of information we collect, how we use and protect that information, and the rights available to Customers regarding their personal data.
By accessing or using this Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. This Privacy Policy forms part of the Terms and Conditions governing use of this Site.
2. Information We Collect
2.1 Anonymous Browsing
Customers may browse this Site without providing personal identifying information. Certain Site features, however, require the submission of personal data to function, including completing a purchase, receiving marketing communications, or submitting a contact inquiry. Customers who choose not to provide personal information may find certain Site features unavailable to them. Customers uncertain about which information the Company requires may direct their questions to mail@kemetconnections.com.
2.2 Information You Provide Directly
The Company collects personal information that Customers provide voluntarily when interacting with this Site, including:
Contact Information: Full name and email address provided during purchase or communication with the Company;
Order Information: Purchase history, product selections, and order details associated with transactions completed through this Site;
Communications: Any correspondence submitted to the Company via email or contact forms, including exchange requests, cancellation requests, and general inquiries.
2.3 Payment Information
All payment transactions process through Stripe, a third-party payment processor. The Company does not collect, store, or retain Customer payment card numbers, billing addresses, or any other sensitive financial data. Stripe collects and processes all payment information directly and governs such data under Stripe's own Privacy Policy.
2.4 Automatically Collected Information
When a Customer visits this Site, the Company's web platform automatically collects certain technical information through Hostinger's built-in analytics tools, including:
Internet Protocol (IP) address;
Browser type and version;
Device type and operating system;
Pages visited and time spent on each page;
Referring URLs and search terms that directed the Customer to this Site;
Navigation paths through the Site;
Date and time of Site visits.
The Company refers to this automatically collected information as "Device Information." The Company uses Device Information solely to identify potential cases of abuse, maintain Site security, and establish statistical information regarding Site usage. This statistical information does not aggregate in a manner that identifies any particular individual user.
2.5 Cookies
The Site employs cookies to facilitate and personalize the Customer's online experience. A cookie constitutes a text file placed on the Customer's device by a web page server. Cookies cannot execute programs or transmit malicious code to the Customer's device and remain readable only by the web server within the domain that issued them. For a complete description of the cookies used on this Site, please refer to Section 4 of the Kemet Connections Terms and Conditions.
3. How We Use Your Information
The Company uses collected personal information for the following purposes:
Order Processing: To process purchases, transmit orders to IngramSpark for fulfillment, deliver digital download access, and communicate order status and fulfillment updates;
Customer Communications: To respond to inquiries, process cancellation and exchange requests, and deliver transactional emails necessary for order fulfillment;
Marketing Communications: To deliver promotional emails regarding new products, updates, and offerings from Kemet Connections, subject to the Customer's right to opt out at any time;
Site Analytics: To analyze Site traffic and user behavior through Hostinger's built-in analytics tools for the purpose of improving Site performance and the Customer experience;
Security and Abuse Prevention: To identify and address potential cases of abuse or unauthorized use of this Site;
Legal Compliance: To comply with applicable federal law and the laws of the State of Washington, and to enforce the Company's Terms and Conditions.
4. How We Share Your Information
The Company does not sell, trade, or rent Customer personal information to third parties. The Company shares Customer information only in the following limited circumstances:
IngramSpark: The Company transmits Customer name, shipping address, and order details to IngramSpark solely for the purpose of fulfilling physical product orders. IngramSpark governs its handling of such data under its own privacy policy;
Stripe: The Company transmits transaction data to Stripe solely for the purpose of processing payments. Stripe governs its handling of payment data under its own privacy policy;
Hostinger: The Company's Site operates on the Hostinger web platform, which provides built-in analytics and website infrastructure services. Hostinger governs its handling of technical and analytics data under its own privacy policy;
Legal Disclosure: The Company will disclose Customer information when required to do so by applicable law, subpoena, court order, or governmental authority, or when the Company believes in good faith that disclosure is necessary to protect the rights, property, or safety of the Company, its Customers, or the public, or to investigate fraud or respond to a government request.
The Company may update its service providers and third-party tools in the future. Any material change to the third parties with whom the Company shares Customer data will reflect in an updated version of this Privacy Policy.
5. Links to Other Websites
This Site may contain links to third-party websites not owned or controlled by the Company. The Company bears no responsibility for the privacy practices or content of any third-party website. Customers who follow links away from this Site bear sole responsibility for reviewing the privacy policies of those external websites. The Company encourages all Customers to exercise awareness when leaving this Site and to read the privacy statements of any website that may collect personal information.
6. Data Retention
The Company retains Customer personal information for as long as the customer relationship remains active. Upon termination of the customer relationship, or upon receipt of a verified deletion request, the Company will delete or anonymize Customer personal information within a reasonable time, except where retention of such information remains necessary to comply with applicable legal obligations, resolve disputes, or enforce the Company's agreements.
7. Data Security
The Company secures Customer personal information on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. The Company maintains reasonable administrative, technical, and physical safeguards designed to protect Customer personal information from unauthorized access, modification, disclosure, or destruction. All payment transactions process through Stripe's secure payment infrastructure. While the Company maintains appropriate security measures, no data transmission over the Internet or wireless network guarantees absolute security. Customers transmit personal information to this Site at their own risk.
8. Children's Privacy
This Site directs its products and services exclusively toward adults, specifically parents and guardians acting on behalf of minor children. The Company does not knowingly collect, solicit, or retain personal information from any individual under the age of thirteen (13). If the Company discovers that it has inadvertently collected personal information from a child under the age of thirteen (13), the Company will delete such information promptly. Parents or guardians who believe the Company may have collected information from a child under thirteen (13) should contact the Company immediately at mail@kemetconnections.com.
9. Email Communications and Opt-Out
The Company collects Customer email addresses for the purpose of processing orders and delivering transactional and promotional communications. Customers may withdraw consent to receive promotional email communications at any time by:
Selecting the unsubscribe option included in any marketing email; or
Submitting a written opt-out request to mail@kemetconnections.com.
Withdrawal of consent to promotional communications does not affect the Company's ability to transmit transactional emails necessary for order processing and fulfillment.
10. California Privacy Rights
California residents hold specific rights regarding their personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). California residents may exercise the following rights:
Right to Know: The right to request disclosure of the categories and specific pieces of personal information the Company has collected, the purposes for collection, and the categories of third parties with whom such information has been shared;
Right to Delete: The right to request deletion of personal information the Company has collected, subject to applicable legal exceptions;
Right to Correct: The right to request correction of inaccurate personal information the Company maintains;
Right to Opt-Out of Sale: The Company does not sell Customer personal information. California residents retain the right to confirm this practice at any time;
Right to Non-Discrimination: The Company will not discriminate against any Customer for exercising rights available under California law.
California residents may submit privacy rights requests to the Company at mail@kemetconnections.com. The Company will respond to verified requests within forty-five (45) days of receipt, as required by applicable California law.
11. Changes to This Privacy Policy
The Company reserves the right to update or modify this Privacy Policy at any time. The Company will post any revised Privacy Policy on this Site with an updated effective date. Customers bear responsibility for reviewing this Privacy Policy periodically. Continued use of this Site following the posting of any modifications constitutes acceptance of the revised Privacy Policy.
12. Contact Information
Customers with questions, concerns, or requests regarding this Privacy Policy or the Company's data practices may contact the Company in writing at:
Freeman Miller Educational Solutions, LLC
d.b.a Kemet Connections
100 N. Howard Street #6949
Spokane, WA 99201
Email: mail@kemetconnections.com
Website: kemetconnections.com