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Terms and Conditions

Kemet Connections
An Imprint of Freeman Miller Educational Solutions, LLC
Effective Date: May 10, 2026
Website: kemetconnections.com

1. Acceptance of Terms

By accessing, browsing, or using the Kemet Connections website located at kemetconnections.com (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (the "Terms") and all applicable laws and regulations. These Terms constitute a legally binding agreement between you ("Customer") and Freeman Miller Educational Solutions, LLC, a limited liability company registered in the State of Washington, operating under the imprint Kemet Connections ("Company," "we," "us," or "our").

The Company reserves the right to modify these Terms at any time. Your continued use of the Site following the posting of any modifications constitutes acceptance of those changes. Customers bear responsibility for reviewing these Terms periodically for updates.

2. Business Information

Kemet Connections is a registered imprint of Freeman Miller Educational Solutions, LLC, engaged in the sale of supplemental educational materials and digital educational content through its website at kemetconnections.com. All products offered through this Site serve educational purposes and target parents and guardians seeking supplemental learning resources for their children.

Principal Place of Business:
Freeman Miller Educational Solutions, LLC
d.b.a. Kemet Connections
100 N. Howard Street #6949
Spokane, WA 99201
Website: kemetconnections.com

3. Eligibility

Use of this Site and participation in any transaction conducted thereon requires that the Customer be at least eighteen (18) years of age and possess the full legal capacity to enter into a binding contractual agreement. This Site directs its products and services exclusively toward adults, specifically parents and guardians acting on behalf of minor children. By accessing the Site or completing any purchase, you represent and warrant that you satisfy these eligibility requirements.

4. Cookies

4.1 Use of Cookies

The Site uses cookies to facilitate and personalize the Customer's online experience. By accessing kemetconnections.com, the Customer agrees to the use of cookies as set forth in this Section.

A cookie constitutes a text file placed on the Customer's device by a web page server. Cookies operate solely as data identifiers and cannot execute programs or transmit malicious code to the Customer's device. Cookies assigned to a Customer's device remain readable only by the web server operating within the domain that issued them.

4.2 Types of Cookies

The Company utilizes cookies to collect, store, and process information for statistical, operational, and marketing purposes in connection with the operation of this Site. Cookies employed through this Site fall into two categories:
• Required Cookies: Certain cookies remain necessary for the proper operation of the Site and its core functionality. These cookies activate automatically and do not require the Customer's affirmative consent. By accessing the Site and accepting required cookies, the Customer also accepts any third-party cookies that may activate through third-party services integrated into the Site, including without limitation payment processing services provided by Stripe.
• Optional Cookies: The Customer retains the ability to accept or decline optional cookies through the Customer's browser settings or through any cookie consent mechanism presented on the Site.

5. Product Orders and Fulfillment

5.1 Supplemental Educational Materials

Kemet Connections offers supplemental educational materials produced and distributed on a print-on-demand basis. Each order generates production specifically for the purchasing Customer upon order submission. As such, all orders are subject to the cancellation and exchange policies set forth herein.

5.2 Order Cancellation

Customers may request cancellation of an order within twenty-four (24) hours of the confirmed purchase time by completing the Company's order cancellation request form, available at: Order Cancellation Request

Upon expiration of the twenty-four (24) hour cancellation window, the Company transmits the order for production and fulfillment, at which point the order becomes non-cancellable. Cancellation requests received after the window has closed shall not be honored under any circumstances.

Once a cancellation request is approved, the Company issues a refund to the customer's original method of payment. Refunds typically take five (5) to ten (10) business days to appear on the customer's bank or credit card statement, depending on the customer's financial institution.

5.3 Damaged Product Exchange Policy

All sales are final. The Company does not issue refunds or accept returns under any circumstances. The Company provides exchanges exclusively for products that arrive damaged due to carrier handling and render the entire item unusable upon receipt.

To qualify for an exchange, the Customer must satisfy all of the following requirements:

The Customer must file a damage claim directly with the carrier that delivered the product within forty-eight (48) hours of the confirmed delivery date;

The Customer must submit the exchange request through the Company's exchange request form, available at: Damaged Product Exchange Request within seventy-two (72) hours of the confirmed delivery date, including the carrier claim number, date the claim was filed, and clear photographic documentation showing the product is entirely unusable;

The reported condition must fall within the qualifying category set forth above, as determined by the Company in its reasonable discretion.

Exchange requests submitted outside the required timeframes, lacking required carrier claim documentation or photographic evidence, or involving conditions outside the qualifying category are not eligible for exchange consideration. The Company confirms all claims directly with the carrier prior to processing any exchange. The Company processes all approved exchanges at its sole discretion. Under no circumstances does the Company issue monetary refunds in connection with any product order.

6. Digital Downloads

6.1 Delivery, Access Window, and Customer Print Requirements

Upon successful completion of payment, the Customer receives access to purchased digital educational content for a period of forty-eight (48) hours from the date and time of purchase confirmation (the "Download Window"). The Customer bears sole responsibility for downloading all purchased digital content within the Download Window. The Company does not extend, restore, or reissue download access under any circumstances following expiration of the Download Window.

Digital download coloring sheets offered through this Site require the following equipment and materials for printing, which the Customer bears sole responsibility for obtaining and maintaining:

  • Standard 8.5 x 11 inch printing paper; and

  • A printer with black and white printing capability.

Kemet Connections does not supply, provide, or arrange printing materials, paper, or printing services of any kind. The Customer's ability to print downloaded content depends entirely upon the Customer's own equipment, materials, and technical resources. The Company bears no liability for a Customer's inability to print downloaded content due to insufficient equipment or materials, and such circumstances do not qualify the Customer for a refund, credit, or extended download access.

6.2 No Refund Policy

All sales of digital downloads are final at the time of purchase. The Company does not issue refunds, credits, or exchanges for digital download purchases under any of the following circumstances:

  • The Customer fails to download the purchased file within the forty-eight (48) hour Download Window;

  • The Customer successfully downloads the file and subsequently determines the content does not meet personal expectations or preferences;

  • The Customer lacks the equipment or materials necessary to print the downloaded content;

  • The Customer encounters technical difficulties attributable to the Customer's own devices, software, internet connection, or systems rather than a verified failure of the Company's delivery infrastructure.

By completing a digital download purchase, the Customer expressly acknowledges receipt of this no-refund policy and consents to its terms. The Company strongly encourages all Customers to review product descriptions, previews, and all available product information thoroughly prior to completing any digital purchase.

7. Pricing and Payment

7.1 Pricing

All product prices displayed on this Site are denominated in United States dollars (USD). The Company reserves the right to adjust pricing at any time and without prior notice. Price adjustments do not apply retroactively to orders for which purchase confirmation has already been issued.

7.2 Payment Processing

All payment transactions conducted through this Site are processed securely by Stripe, a third-party payment processor. By submitting payment, the Customer authorizes Stripe to charge the designated payment method for the full purchase amount. The Company does not collect, store, or retain Customer payment card data. All payment card information remains subject to Stripe's terms of service and privacy policy, which govern the collection, storage, and processing of such data. The Company bears no liability for any breach, error, or failure attributable to Stripe's payment processing systems.

8. Email Communications

8.1 Transactional Emails

The Company collects Customer email addresses for the purpose of processing orders and delivering transactional communications, including order confirmations, fulfillment updates, and download access notifications.

8.2 Marketing Communications

The Company may utilize Customer email addresses to deliver promotional communications regarding new products, updates, and offerings from Kemet Connections. By completing a purchase through this Site, the Customer consents to receipt of such communications.

8.3 Opt-Out

Customers may withdraw consent to receive promotional email communications at any time by selecting the unsubscribe option included in all marketing correspondence or by submitting a written opt-out request to the Company at the address provided in Section 2. Withdrawal of consent to promotional communications does not affect the Company's ability to transmit transactional emails necessary for order fulfillment.

8.4 Data Handling

The Company handles all Customer data in accordance with applicable federal law and the privacy laws of the State of Washington.

9. Intellectual Property and License

All content published on or made available through kemetconnections.com - including without limitation educational materials, written content, graphic elements, logos, product designs, curriculum content, illustrations, and digital downloads - constitutes the exclusive intellectual property of Freeman Miller Educational Solutions, LLC and its registered imprint, Kemet Connections. All such content receives protection under applicable United States copyright, trademark, and intellectual property laws.

Upon purchase, the Customer receives a limited, non-exclusive, non-transferable license to use purchased materials solely for personal or direct classroom educational purposes. This license does not authorize the Customer to reproduce, distribute, publicly display, resell, sublicense, modify, or create derivative works from any content owned by or licensed to the Company without prior express written authorization from Freeman Miller Educational Solutions, LLC. Specifically, and without limitation, the Customer shall not:

Any unauthorized use of Company intellectual property constitutes infringement and may subject the infringing party to civil and criminal liability under applicable law. No use of Kemet Connections's name, logo, or other proprietary artwork for linking or any other purpose shall occur absent a written trademark license agreement executed by Freeman Miller Educational Solutions, LLC.

10. Hyperlinking to Site Content

10.1 Permitted Linking

The following categories of organizations may link to this Site without prior written approval from the Company, provided that such links satisfy the conditions set forth in Section 10.2:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors linking to this Site in the same manner as they hyperlink to other listed businesses; and

  • System-wide accredited businesses.

10.2 Linking Conditions

All permitted links to this Site must satisfy the following conditions: (a) the link shall not employ deceptive practices of any kind; (b) the link shall not falsely imply sponsorship, endorsement, or approval of the linking party or its products and services by the Company; and (c) the link shall fit within the context of the linking party's site and content.

10.3 Link Requests

Organizations seeking permission to link to this Site that fall outside the categories identified in Section 10.1 may submit a written link request to the Company at mail@kemetconnections.com. All link requests must include the requesting party's name, organization name, contact information, the URL of the requesting party's site, a list of all URLs from which the requesting party intends to link to this Site, and the specific URLs on this Site to which the requesting party seeks to link. The Company will respond to link requests within two to three (2-3) weeks of receipt. The Company reserves sole discretion to approve or deny any link request.

10.4 Reservation of Rights

The Company reserves the right to withdraw linking permission at any time and to demand the immediate removal of any link to this Site. Upon receipt of such a demand, the linking party shall remove all applicable links immediately. No use of the Company's name, logo, or proprietary artwork in connection with any link to this Site shall occur without a written trademark license agreement executed by Freeman Miller Educational Solutions, LLC.

11. Content Liability

The Company bears no responsibility for any content appearing on third-party websites that link to or from this Site. Any party maintaining a link to this Site represents and warrants that no content on its website qualifies as libelous, obscene, criminal, or otherwise unlawful, and that no such content infringes or advocates the infringement of any third-party rights. The Company reserves the right to request removal of any link to this Site that the Company determines, in its sole discretion, reflects unfavorably upon the Company or violates these Terms.

12. Disclaimer of Warranties

THE COMPANY PROVIDES THIS SITE AND ALL PRODUCTS AND CONTENT AVAILABLE THEREON ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE COMPANY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY MAKES NO WARRANTY THAT ANY PRODUCT WILL SATISFY ANY PARTICULAR EDUCATIONAL OBJECTIVE, PRODUCE SPECIFIC LEARNING OUTCOMES, OR MEET THE INDIVIDUAL NEEDS OF ANY STUDENT OR CURRICULUM. THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR CONTINUED AVAILABILITY OF ANY INFORMATION PUBLISHED ON THIS SITE.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FREEMAN MILLER EDUCATIONAL SOLUTIONS, LLC AND ITS IMPRINT KEMET CONNECTIONS, INCLUDING THEIR RESPECTIVE OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF THIS SITE, OR YOUR PURCHASE OF ANY PRODUCT OFFERED HEREIN, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE COMPANY'S TOTAL AGGREGATE LIABILITY TO ANY CUSTOMER EXCEED THE TOTAL AMOUNT PAID BY THAT CUSTOMER FOR THE SPECIFIC PRODUCT OR TRANSACTION GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT APPLICABLE LAW DOES NOT PERMIT TO BE LIMITED OR EXCLUDED.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any choice of law or conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or the Customer's use of this Site shall be instituted exclusively in the state or federal courts of competent jurisdiction located in Spokane County, Washington. The Customer hereby irrevocably consents to personal jurisdiction and venue in such courts and waives any objection to the laying of venue in Spokane County, Washington.

15. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. The remaining provisions of these Terms shall continue in full force and effect.

16. Entire Agreement

These Terms, together with any policies incorporated herein by reference, constitute the entire agreement between the Customer and the Company with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to such subject matter.

17. Contact Information

All inquiries and legal notices directed to the Company shall be submitted in writing to:

Freeman Miller Educational Solutions, LLC
d.b.a. Kemet Connections
100 N. Howard Street #6949
Spokane, WA 99201
Email: mail@kemetconnections.com
Website: kemetconnections.com

Customers seeking to cancel an order shall submit their request through the Company's order cancellation request form, available at: Order Cancellation Request as set forth in Section 5.2.

Customers seeking a product exchange shall submit their request through the Company's exchange request form, available at: Damaged Product Exchange Request as set forth in Section 5.3.